You must tell us about any returns or exchanges within 14 days of receiving your goods. Items must be returned unused and in the same condition as received. Once your item has been received and inspected, we will send you an email stating we have received the item. If approved, a credit will be applied to your card or original method of payment.
If you return only 1 item from a bundle, your return will be processed with the remaining item charged at full RRP (minus any non-bundle discounts previously applied).
*Unfortunately we do not accept returns or exchanges of any personalised items or sale items.
Please email hello@northernpowergarms.co.uk and ensure you attach your proof of purchase/receipt.